I recently moved out of my studio on 22nd & Locust after living there for two years -- it's been an absolute pleasure renting from Robin Apartments during my time in Center City, and the only reason I'm moving out is due to my schedule (i.e. won't be in Philly for a good chunk of this upcoming year). Otherwise, I would have renewed without hesitation.
From the beginning, they were attentive and fantastic to work with. I was out of the country, and Harvey was willing to work with me to set up a Zoom call and answer all of my questions/show me the place during that discussion. Once I submitted my application, they assured me that the place was mine, even though it took a bit longer to send over my initial deposit. Leading up to my move-in date, I reached out over email with some questions, and I always got a quick response. I was also able to ship some larger packages to their office for pick-up, which was so helpful for my moving process.
During my time there, I put in a few maintenance requests and had most of them responded to very promptly. Mr. Robin also reached out personally and gave me a call back when it took a bit longer than expected to address a concern about water leaking from a ceiling (due to ice/snow melting from the roof), and I had every confidence that it would fixed prompty (it was taken care of the next day!) -- I appreciated how attentive everyone at the company was whenever something needed to be fixed/addressed.
If I'm being honest, the apartment I was in was definitely one that tended to accumulate dust (probably normal for a lot of older buildings), but given that's my main complaint, I hope that goes to show what a great place this is. I had an air purifier that helped, and a duster was more than enough to address the problem. Additionally, my building did not have laundry in building, but it was only a short walk over to another Robin Apartment building with laundry.
I recently received my full deposit back with no deductions, and I truly cannot recommend them enough for anyone looking to move to a spot in Philly! You won't get a luxury apartment with all-inclusive amenities, but you'll be paying a fantastic, fair price to live in Center City with one of the best apartment companies I've ever rented from. If I'm ever looking to sign a lease in Philly again, I would return to Robin Apartments.